Refund policy
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- In cases of defect or special cases whilst stocks last you may return items within 14 days of receiving your order. Contact us at enquiries@notimefortears.xyz
- Important: Items must be returned in their original condition with all tags (including back pocket and hang-tags) attached. Removal of tags may result in additional charges.
Refunds
- Refunds are processed once returned items are inspected. You will be notified by email if your refund is approved. Approved refunds will be issued to your original payment method within a few business days.
- Discounted, Bespoke, or Pre-Order Items; are non-refundable.
Exchanges
- Exchanges are offered for defective items or on a discretionary basis while stocks last. Email enquiries@notimefortears.xyz to request an exchange for the same item.
Shipping
- Return shipping costs are non-refundable.
- If returning an item valued over £50, use a tracked shipping service or purchase insurance. We cannot guarantee receipt of returned items.
For any questions or concerns, contact us at enquiries@notimefortears.xyz